All bookings will be subject to these same terms and conditions without exception. All customers will have deemed to have made themselves aware of these Terms & Conditions and will have accepted them in their entirety and without exception as part of their booking with us. No verbal or other communication overrides these terms and conditions in any respect whatsoever.

TopBlast does not accept responsibility for lost or damaged possessions.

All players participate at their own risk. TopBlast Ltd does not accept liability for loss or injury of whatever nature, caused through misuse of the equipment, lack of supervision or failure to comply with the House Rules.

The company reserves all rights to admission.

TopBlast Ltd reserves the right to alter times, attractions and prices without notification.

Players must arrive at least 10 minutes before their game. Games may be on occasion delayed; late arrivals may miss their game in which case no refund will be offered.

BOOKING TERMS & CONDITIONS 

1. All bookings are subject to availability. Your choice of date may not be available, but alternative dates will always be offered.

2. Full payment must be made to confirm your event/booking and must be received before the date of the game. Once you have booked and confirmed your game with payment, no alterations or modifications to the selected package can be made (i.e downgrading).

3. Prices may be changed at any time without further notice. We reserve the right to change our game prices at any time without further notice. However, if you have bought and paid a deposit, we will guarantee the price.

4. Please ensure all players can make the date chosen before finalising your booking, as mistakes cannot be rectified after the booking has been made. If anyone fails to attend on the date you have booked, you will not be refunded.

5. You do not have a valid booking until you make full payment and receive final confirmation via email – should you not receive this before your booking date please contact us at info@topblast.co.uk for us to confirm the details of your booking and send you a confirmation email of your booking.

6. Please note we are unable to accept liability for any errors resulting from data that you have entered incorrectly online. Please ensure that you have correctly filled in House, Street, Town, Postcode, and all contact information. 

7. The minimum age of all players on the date of your game is 8 years old. Any player under this age on the game date, will not be allowed to play.

8. Only foam darts and foam dart blasters supplied by TopBlast Ltd on the day of your event may be used. Any foam darts brought in from external sources and not supplied by TopBlast Ltd will be rejected. Players will be denied access into the gaming arena if using externally sourced foam dart blasters or foam darts.

9. All players agree to be bound by our playing conditions and House Rules. Any player that is unable to comply with our safety instructions will be excluded from the arena without a refund.

10. Vouchers cannot be used in conjunction with any discount or special offer that may be advertised on this website.

11. OFFICE OF FAIR TRADING & TRADING STANDARDS
 - TopBlast Ltd complies with regulations and guidelines as laid down by the Office of Fair Trading and Trading Standards for the services we offer.

CANCELLATIONS

You shall be entitled to cancel your booking subject to TopBlast Ltd receiving your cancellation request at least 72 hours (three days) before the date stated on your booking confirmation. Should you wish to cancel a booking, please email us: info@topblast.co.uk. You will be entitled to a full refund in the event of a cancellation under this clause.

If you cancel your booking with less than 72 hours notice this would mean that you are not eligible for a refund.

Should you need to reschedule your booking, this would have to be done 72 hours before your booking date and would be subject to the date and time slots available. 

EXCLUSION FROM PARTICIPATION

TopBlast Ltd has the right, at all times, to refuse participants access to games at any stage of the booking and remove them from the premises, if participants are under the permitted age; are unfit to take part in the activity because of physical or mental impairment; be under the influence of alcohol or drugs; have arrived too late to take part in the pre-gaming briefing; consider them to be a danger to themselves, other participants or members of staff; or are displaying aggressive and abusive (verbal or physical) behaviour. If any of these occurrences apply, the booking will have been deemed to have been cancelled.

PERSONAL SAFETY / HEALTH REQUIREMENTS

Whilst foam darts are safe, it MUST be understood that all safety instructions, directions, warnings, and all other instructions must be followed at all times. You must listen carefully to all safety instructions and ensure you are wearing any safety equipment or clothing properly. If in any doubt you must seek further guidance and help from the gaming officials immediately. You must not attempt to go beyond your capabilities or engage in risky or daring behaviour. It is a given that you undertake the activity with the full understanding of the dangers involved and accept responsibility for your own safety and the risks involved in taking part together with that of any minors for whom you have responsibility. 

If you have any pre-existing health conditions which could increase your risk of injury we strongly advise you to seek medical advice from your GP before making a booking. We will not accept any liability if customers have not done their due diligence to ensure they are physically able to participate. 

REFUNDS

Should you be deemed eligible for a refund the absolute maximum amount this will be is the monies you have paid to us and will not extend to consequential loss or claimed inconvenience or stress howsoever caused. No exceptions are made in this regard. 

A full refund will be given under the following circumstances only

• If a cancellation is made 72 hours before the confirmed booking date.

• If we have to amend or cancel your booking, you will be eligible to reschedule for a later date within 30 days of the original booking or receive a full refund. 

• In extreme weather conditions, you will be eligible to reschedule for a later date within 30 days of the original booking or receive a full refund. 

COMPLAINTS

If you are dissatisfied with your experience in any respect, or you have any other complaints concerning our staff, games or booking process, please email us: info@topblast.co.uk. All communications with Customer Services must be in writing, as this ensures that all aspects of the communication between us are unambiguous. Once received, we will investigate and endeavour to get back to you within 30 days from when we first received the complaint. 

LEGAL DISCLAIMER

TopBlast Ltd has taken every reasonable step to ensure the content of these web pages are fully accurate and correct in every detail. However, it does not warrant or make any other representation as to the content, extent or completeness of the information, text, graphics, links, or other items contained in this website or any other related website. All information and content found on this website are provided without any warranties, either express or implied, including, but not limited to, warranties of title, non-infringement, or implied warranties, other than those warranties which are incapable of exclusion, restriction or modification under applicable law.

TOPBLAST LTD. Company number: 13408791

www.topblast.co.uk is in no way affiliated with Hasbro, Inc.  

Hasbro, Inc. does not sponsor www.topblast.co.uk business or games.

Hasbro, Inc. product has been purchased and is utilised by our clients and displayed on our media.